I saw nothing that had a time limit other than date.I am showing your invoice was processed after our business close on March 16, 2011, which makes you eligible for 2012 free club figure. The cut off for the Dial Tone figure was 5 PM Central Time, because we would have over sold it otherwise.
So now I either hope for a good club figure next year that I would want.
Ask for a full refund.
Ask for them to use the credit towards the subscription thing. For now all I want from that is Quarrel.